Terms of Use

Website purpose

This website provides information about Venia, property-access modernization, products, planned capabilities, and ways to contact Venia or request a property assessment.

Use of this website does not by itself create a customer, contractor, partnership, agency, professional-services, or other contractual relationship.

Customer agreements

Actual installations, software services, monitoring, support, pricing, warranties, service obligations, and customer responsibilities are governed by applicable signed proposals, statements of work, service agreements, or other customer contracts.

If these Terms conflict with a signed customer agreement, the signed agreement controls for the services covered by that agreement.

Concepts and future features

Interfaces or capabilities identified as concepts, previews, planned features, or examples may change before release.

Their appearance on this website does not guarantee availability, timing, compatibility, or inclusion in a particular service package.

Property assessments

Information submitted through the website may begin an assessment or sales discussion but does not constitute a final installation quote.

Scope and pricing may depend on inspection of entrances, door hardware, electrical and network conditions, installation constraints, safety requirements, required trades, and other property-specific conditions.

Safety

This public website is not an emergency service and should not be used to request emergency assistance or report an immediate life-safety issue.

Contact the appropriate property personnel or emergency services when immediate assistance is required.

Acceptable use

You may not interfere with this website, attempt unauthorized access, introduce malicious software, circumvent security, impersonate another person, or use automated activity in a way that materially disrupts Venia systems.

Intellectual property

Venia branding, software, graphics, text, product concepts, interface designs, and other original materials are owned by Venia or used with permission and may be protected by applicable intellectual property laws.

Third-party products

Venia may reference or interact with third-party hardware, websites, infrastructure, platforms, or service providers. Those products and services may be governed by separate terms and policies.

Website availability

Venia may modify, suspend, or discontinue website content or functionality and does not guarantee uninterrupted or error-free availability of the public website.

Disclaimer

To the extent permitted by law, this public website and its informational content are provided on an "as is" and "as available" basis.

Website content is not intended as property-specific legal, engineering, electrical, fire-safety, security, or other licensed professional advice.

Limitation of liability

To the extent permitted by law, Venia will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of or inability to use this public website.

Nothing in these Terms limits rights or liabilities that cannot lawfully be limited.

Governing law

These Terms are governed by the laws of the State of California without regard to conflict-of-law principles.

Where legally permitted, disputes concerning only this public website will be brought in an appropriate state or federal court located in Los Angeles County, California.

Changes

Venia may update these Terms as the website, business, or legal requirements change. The effective date above will be updated accordingly.

Contact

Questions may be sent to privacy@veniaentry.com.

Venia Entry LLC
California, United States